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See a list of all birdhouses HERE!



Administrative & General Information

In the "General Information" section you will find pages covering frequently asked questions (F.A.Q.s), tips and tricks, links, and that nasty little fine print we all hate. Please select the topic of your choice from the sub-menus below, or to the left side of your screen.

F.A.Q.s
(frequently asked questions)
Fine Print
(returns and freight claims)
Links
(links to related sites - space available!)
Tips and Tricks
(tips for taking care of your house and birds, and more)


Frequently Asked Questions

The following questions are asked quite frequently, or used to be anyway, until we listed them for clarification. More will be posted as they arise.


How much do you charge for shipping?
Which methods of payment do you accept?
Who do you use to ship the houses?
Can I have an item shipped via air freight?
What ships faster, kits or completed houses?
Where did you come up with those peculiar birdhouse names?
How fast can I have an item shipped to me?
I want to order several kits, how much notice do you need?
Can I offer a suggestion for a new model?
How do I hang my birdhouse?
When and how do I clean or remove the nest from my birdhouse?
Submit your own question...


Q.  How much do you charge for shipping?
A.  We bill ACTUAL shipping costs only, there is no mark-up and it is not inflated like other on-line stores.
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Q.  
Which methods of payment do you accept?
A.  We accept VISA, MasterCard, American Express, Discover, Money Orders, Cashier's Checks, Business Checks, Personal Checks, Official Purchase Orders (Requires prior approval/credit inquiry), and good old fashioned cash (although not recommended for mailing).
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Q. Who do you use to ship the houses?

A.  We ship via UPS and the Post Office. We will ship the most cost-effective way possible for you. We may also ship via your special request.
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Q.  
Can I have an item shipped via air freight?
A.
 Yes, you must however, call to verify and provide your specifics.
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Q.
What ships faster, kits or completed houses?
A. If the item is in stock, it doesn't matter if it's completed or in kit form. They take the same amount of time. However, if we don't have an item, completed houses are usually the fastest to leave the shop. Kits are built as needed, but they have to fit into the production schedule. If you're in a really big hurry to get a house in a tree, you may want to call to see what is available at that time.
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Q.  
Where did you come up with those peculiar birdhouse names?
A.
 All of our birdhouses and feeders are named after Washington rivers and raftable creeks.
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Q.  How fast can I have an item shipped to me?
A.  It depends, items in stock will be shipped immediately while others may have to be built. Non-stock houses are built frequently and will be shipped as soon as they are completed.
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Q.  I want to order several kits, how much notice do you need?
A.  We need as much notice as you can possibly give. The minute you decide to order, you should call and place your order. Prepaid orders are processed "1st come, 1st served"
. Please keep in mind...spring and summer months are extremely busy and most summer projects are held in...you guessed it...summer. We wouldn't want your project delayed, so get those orders in early.
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Q.  Can I offer a suggestion for a new model?
A.
 You certainly can, we always welcome new ideas and special requests. (Minimum charge for special orders is $20.00)
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Q. 
How do I hang my birdhouse?
A. All "Flat Back" birdhouses have 1 or more holes drilled in the back to allow simple nail hanging. The "hanging" birdhouses and feeders can be suspended using a metal clothes hanger, and the "overhanging" roof homes are designed to sit on a flat surface or pole.
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Q. When and how do I clean or remove the nest from my birdhouse?
A.  Anytime after the young have left is when you should remove the vacant nest. To do this, all you need is an old clothes hanger.
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To submit your own question, send an e-mail to...

questions@thebirdhousedepot.com

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FINE PRINT

RETURNS & FREIGHT CLAIMS

If we make an error and ship an incorrect item, full return credit will be given including all shipping costs. (This includes completed houses and kits)

If anyone ever decides to return an item due to workmanship defects and/or quality, it may also be returned for full credit.

Items that you may have "changed your mind" about, may be returned under the following conditions:

1.  Items normally kept in stock* are authorized for return. You will be given full credit for the house/feeder price only. The original shipping costs** and any return shipping costs are the buyers responsibility.


*Items normally kept in stock are all models in "Aged" wood and select model houses in "New Cedar" as well as some of the popular kits. Please call if you need more info.

**Shipping costs include the shipping carrier's freight charge, box cost if any, and a misc packing materials charge of $1.00


2.  Most of our kits are built per order and are NOT AUTHORIZED FOR RETURN.  This includes any leftovers and/or spares from your project.

If you need to, please order 1 kit of the model desired for your evaluation. You will be charged the normal cost of the item and any shipping charges. The cost of the kit will be refunded at the time of payment for an order of 10 or more of the same model.

3.  Freight Claims for items shipped via UPS and FED-EX are the responsibility of the buyer.  Freight Claims for items shipped via the US Postal Service will be handled by The Birdhouse Depot.

4.  Any items and/or topics covered or not covered here are open for clarification. Please call or e-mail with your questions.



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LINKS

This portion of the site is available to supporting businesses and customers to post links to their own web-sites. If interested in placing a link on this page, please contact us with your ideas.

links@thebirdhousedepot.com

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TIPS and TRICKS

The following gee whiz section is general good-to-know info, but please keep in mind, some things may vary and nothing is ever "set in stone."


House & Hole Sizes
House Placement
Hanging Tips
House Cleaning

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Birdhouse Sizing/Entrance Hole Sizes

The sizing information is provided to assist you in selecting an appropriate house and hole size. The sizes can be fudged a little, and the listed house size can be home to any other bird that fits and thinks it looks like a good place to live. Remember, not all birds are listed here.  If you need specific house information about a bird, e-mail us and we will try to help.

BIRD
TYPE
HOLE
SIZE
HEIGHT
ABOVE FLOOR
BOX SIZE
WxDxH
HEIGHT
ABOVE GROUND
Barn Swallow
1 open side
N/A
6 x 6 x 6
8-12'
Bluebird
1 1/2
6
5 x 5 x 8
5-10'
Chickadee
1 1/8
6
4 x 4 x 8
6-15'
Downy Woodpecker
1 1/4
6
4 x 4 x 10
6-20'
Flicker
2 1/2
14
7 x 7 x 16
6-20'
Flycatcher
2
6
6 x 6 x 8
8-20'
Nuthatch
1 1/4
6
4 x 4 x 8
12-20'
Phoebe
1 open side
N/A
6 x 6 x 6
8-12'
Purple Martin
2 1/2
2
6 x 6 x 6
10-15'
Red Headed Woodpecker
2
10
6 x 6 x 12
12-20'
Robin
1 open side
N/A
6 x 8 x 8
6-15'
Screech Owl
3
10
8 x 8 x 12
10-30'
Titmouse
1 1/4
6
4 x 4 x 8
6-15'
Tree Swallow
1 1/4
4
5 x 5 x 6
6-15'
Wood Duck
4
14
12 x 16 x 20
10-20'
Wren
1 1/4
6
4 x 4 x 6
6-10'

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House Placement


Try to hang your house in a natural environment away from feeders.

If it gets real hot in the summer, face the hole north, or away from the sun. Also, regardless of where you live, try to place your house where it will get some shade for part of the day.

Place houses at least 15' away from one another (for territorial birds)

Stay somewhat close to the above hole sizing chart

...more detailed tips and pics on placement coming!


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Tips for hanging your birdhouse

For "Flat Back" models...

Pound a nail about 2-3 inches long into your tree or other vertical wood surface and place the hole in the back of the house over the nail. ( be careful and wear eye protection )

For "Overhanging Roof" models...

Place it wherever your heart desires as long as it is a flat horizontal surface.
( try to follow the tips on "House Placement" & "Hole Sizing" )


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Tips for cleaning your birdhouses

After the young have left the nest is the time to clean the house. (It's possible to have more than 1 family use the home in the same season)

For birdhouses that have removable panels, remove the screws, remove the panel and take out the nest. Use a light bleach and water solution to rinse the house out. Replace the panel and screws, and hang it up where it was. (It must have been a good location if you're cleaning the nest out )

For houses that don't have a removable panel, take an ordinary metal clothes hanger and bend the hook narrow enough to fit through the entrance hole (Be really careful not to cut yourself and wear leather gloves). Hold the birdhouse hole-side down, insert the hook end of the hanger, and fish out the nest. Rinse and place as stated above. (This is way easier than it sounds)

...more detailed tips and pics to follow!


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The Birdhouse Depot
©2000-2003 Rob Riedl Enterprises
1717 - 130th St Ct South
Tacoma, WA, 98444

(253) 536-1787

E-Mail: info@birdhousedepot.com

Click here for the Birdhouse Depot Homepage


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